At Yousuf Fabrics, customer satisfaction is our top priority. We strive to deliver quality products and ensure a smooth shopping experience. If for any reason you are not completely satisfied with your purchase, we are here to help.

Eligibility for Refund

We offer refunds under the following conditions:

  • The product must be unused, unwashed, and in original condition.
  • You must request a refund within 3 days of receiving your order.
  • Refunds are only applicable to defective, damaged, or incorrect items.

Non-Refundable Items

  • Products that have been used, washed, or altered.
  • Items purchased during clearance sales or with special discounts.
  • Minor color variation due to lighting or screen settings.

Refund Process

  1. Contact Us: Email us at yousufmdyousufkhan425@gmail.com or message us on our official page with your order number and reason for return.
  2. Review & Approval: Our support team will review your request and confirm if it qualifies for a refund.
  3. Return Shipping: If approved, you may need to return the item to our warehouse (return shipping cost is borne by the customer unless the item is defective).
  4. Refund Issuance: Once we receive and inspect the returned item, your refund will be processed within 5-7 working days via your original payment method or mobile wallet.

Exchange Option

In eligible cases, you may choose to exchange the item instead of requesting a refund. Exchange is subject to stock availability.

Contact Us

For any refund-related questions, feel free to contact our customer support team via:

  • Shop No-382/14, Ground Floor, Ashrifia A/C Market, Dhaka, 1205
  • 01604-490777 
  • +880 1604-490777 
  • yousufmdyousufkhan425@gmail.com